As part of our commitment to be there when our customers and communities need us most, The Hanover CARES Fund will return 15% of April and May auto premiums to eligible personal lines customers. This refund will be automatically applied and customers do not need to take action. Customers with billing questions should call 800-922-8427. In addition, we’ll contribute $500,000 to local nonprofits across the country to address needs arising from this public health crisis.
At The Hanover, we’re committed to being there when you need us most. We recognize that the coronavirus (COVID-19) pandemic has created unprecedented challenges. With the shelter-in-place and stay-at-home orders resulting in fewer drivers on the road and, in turn, fewer accidents, we are pleased to return 15% of April and May auto premiums to eligible customers through The Hanover CARES Refund, pending regulatory approval.
To make this as easy as possible, no action is required. If you are eligible you will automatically receive the credit. Please review our frequently asked questions below for additional details about when and how your account will be credited.